Your heat pump is an crucial part of your home because it provides year-round comfort. But, like any home comfort system, it’s certain to experience some issues once in a while.

Let’s go over these problems and how much they might cost to repair, so you’ll have some idea before you call an HVAC technician. Some of the most common heat pump repair problems include:

  • Heat pump won’t turn on
  • Heat pump won’t turn off
  • Heat pump won’t defrost
  • Heat pump won’t cool
  • Heat pump won’t turn on after changing thermostat
  • Heat pump won’t heat

1. Heat Pump Can’t Start

There are a lot of reasons why your heat pump won’t turn on, so we recommend checking all of them. Sometimes they are as painless as fixing a thermostat setting or changing your air filter.

Here’s what to check:

  • Is your thermostat on the proper setting? If you want air conditioning, make sure it’s set to “cool,” “auto” and that your setting is lower than the current temperature. If you want heat, it should be set to “heat,” “auto” and your setting should be higher than the current temperature. If you have a programmable thermostat, put in new the batteries if the screen appears jumbled or blank.
  • Has the circuit breaker been tripped? Your heat pump won’t be able to operate if it doesn’t have power. Reset the appropriate breaker if it’s facing the outside of the electrical panel.
  • Is the air filter dirty? A dirty air filter is troublesome for your heat pump. If you can’t see light through it, it’s time to get a new one.

If these steps don’t fix the problem, you’ll need to call a heating and cooling company like Connolly Electric & Mechanical.

Estimated Repair Cost

This problem can be complicated, so how much it costs to fix it will depend on what’s wrong.

2. Heat Pump Stays On Constantly

If it’s extremely hot or cold outside, your heat pump may need to run longer than normal to achieve your desired temperature.

If the weather is normal, check that your thermostat is set properly and running normally. If the fan setting is at “on,” the blower motor on your air handler will go 24/7. So, it’ll appear as though your heat pump is running all the time. Constantly running the blower can keep humidity levels in check, but it’ll also increase your electrical bills.

If your thermostat is set correctly, there are a few other issues that could be causing your heat pump to run all the time. They include:

  • A new thermostat that isn’t appropriate for your heat pump.
  • A malfunctioning compressor contactor, which regulates the flow of electricity.
  • Leaky ductwork.

Estimated Repair Cost

This can be linked to many issues, so your heat pump repair cost will depend on the problem and how complex it is.

3. Heat Pump Isn’t Defrosting

Every now and then during cold weather, your heat pump will briefly go into cooling mode. This will dissolve light frost and ice that naturally accumulates on the coils. A heat pump that becomes totally frozen may have difficulty heating your home or shut down altogether.

Here are several reasons why this might be taking place:

  • Your heat pump doesn’t have enough airflow because it’s blocked by snow, bushes or yard debris.
  • Your gutters are leaking water on top of your heat pump, creating an icy buildup.
  • A part is malfunctioning, which may include the reversing valve, relays, controls or sensors.
  • The outdoor fan motor is damaged, dying or dead.
  • Your heat pump has a refrigerant leak. This is possible if you’re hearing bubbling or hissing noises. Or if you notice a sweet, formaldehyde-like odor near the outdoor unit.

Estimated Repair Cost

Like we talked about before, there are a few reasons why your heat pump won’t defrost. But here are several estimated costs for some of these issues. Keep in mind your cost may vary based on your heat pump brand, model and the degree of the issue.

  • Replace reversing valve: $200–$600
  • Replace outdoor fan motor: $250–$650
  • Repair refrigerant leak: Depends on the kind of refrigerant your heat pump uses. R-22 Freon is more expensive since it’s no longer being made.

4. Heat Pump Can’t Produce Cool Air

Just like a heat pump that won’t turn on, a heat pump that won’t cool can be linked to many issues. We recommend checking for:

  • Correct thermostat settings
  • Tripped circuit breakers
  • A clogged air filter
  • Ice on your heat pump

If there’s nothing awry with your thermostat, circuit breakers or air filter, you’ll need assistance from an HVAC technician to diagnose a problem with your ductwork or an iced-over heat pump. Like we discussed earlier, a heat pump that won’t defrost might have a problem with its reversing valve, outdoor fan motor or a refrigerant leak.

Estimated Repair Costs

These repair costs are estimates. Your total cost may vary based on your heat pump brand, model and the scope of the issue.

  • Replace reversing valve: $200–$600
  • Replace outdoor fan motor: $250–$650
  • Repair refrigerant leak: Depends on the kind of refrigerant your heat pump uses. R-22 Freon is pricier since it’s no longer being manufactured.
  • Seal leaky ductwork: Depends on house size.

5. Heat Pump Won’t Turn On After Changing Thermostat

If your heat pump won’t turn on after altering the thermostat, the problem is probably tied to your new thermostat. While you can install just about any thermostat with a furnace, the same isn’t accurate for heat pumps, especially if you have backup or emergency heating.

You can test your new thermostat by changing the fan mode to “on.” If you don’t hear the blower motor start in your air handler, there’s probably a problem with the thermostat.

A couple other common thermostat problems involve:

  • Wiring was done incorrectly.
  • Thermostat isn’t interacting with heat pump.
  • Thermostat is in emergency heat mode, which requires a reset.

It’s recommended to have a heating and cooling pro recommend a thermostat and expertly install it. That way, you’ll stay away from any compatibility or wiring problems.

Estimated Repair Costs

The cost of professional thermostat installation depends considerably on what kind of thermostat you want. While programmable thermostats are less expensive, they lack the sophisticated features and convenience of a smart thermostat.

6. Heat Pump Won’t Heat

A heat pump that won’t heat is connected to similar problems with a heat pump that won’t cool. We recommend checking for:

  • Appropriate thermostat settings
  • Tripped circuit breakers
  • A clogged air filter
  • Ice on your heat pump

An icy heat pump or leaky ductwork will require the help of an HVAC technician. Ductwork is hard to reach since it’s placed behind walls and numerous issues can cause your heat pump to freeze up.

Estimated Repair Costs

These repair costs are estimates. Your total cost may vary based on your heat pump brand, model and the magnitude of the issue.

  • Replace reversing valve: $200–$600
  • Replace outdoor fan motor: $250–$650
  • Repair refrigerant leak: Depends on the type of refrigerant your heat pump runs on. R-22 Freon is higher priced since it’s no longer being manufactured.
  • Seal leaky ductwork: Depends on house size.

Resolve Those Heat Pump Problems Quickly and Affordably with Our Help

Dealing with a malfunctioning heat pump can be annoying, but not when you call Connolly Electric & Mechanical. Our professionals have been supplying the quality, affordable heat pump repair Cottonwood & Verde Valley homeowners have depended on since 1997. Get in touch with us at 928-862-5977 to get your free estimate now.

Average repair costs are sourced from Fixr, which compiles estimates based on nationwide averages.